cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
search icon
JUMP TO SOLUTION Solved

Original topic:

Mobile Hotspot not working

(Topic created: 06-09-2021 02:41 PM)
3132 Views
tyyyyyuh
Constellation
Options

‎06-06-2021 09:08 PM (Last edited ‎06-09-2021 10:55 AM by Community Manager ) in 

A Series & Other Mobile

Hotspot doesn't work

Reply
1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options

‎06-09-2021 02:41 PM (Last edited ‎11-28-2022 10:06 AM ) in 

A Series & Other Mobile

I understand how frustrating this is. Here are some to get the hotspot working again. https://www.samsung.com/us/support/troubleshooting/TSG01001245 If the troubleshooting is not helpful and you are having network issues such as mobile data, calling, texting, etc., you will need to reach out to your service provider for additional assistance. If there are no other network issues and the troubleshooting has been completed, the phone will need to be serviced. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location  or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply