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Original topic:

Mobile Hotspot not working

(Topic created: 06-09-2021 02:41 PM)
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tyyyyyuh
Constellation
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‎06-06-2021 09:08 PM (Last edited ‎06-09-2021 10:55 AM by Community Manager ) in 

A Series & Other Mobile

Hotspot doesn't work

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SamsungRei
Community Manager
Community Manager
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‎06-09-2021 02:41 PM (Last edited ‎11-28-2022 10:06 AM ) in 

A Series & Other Mobile

I understand how frustrating this is. Here are some to get the hotspot working again. https://www.samsung.com/us/support/troubleshooting/TSG01001245 If the troubleshooting is not helpful and you are having network issues such as mobile data, calling, texting, etc., you will need to reach out to your service provider for additional assistance. If there are no other network issues and the troubleshooting has been completed, the phone will need to be serviced. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location  or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 


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