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Original topic:

Galaxy book s won't turn on or show any signs of changing.

(Topic created: 03-03-2021 05:05 AM)
Anni
Asteroid
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Computers

I own a galaxy book s (laptop) just a few hours ago my laptop went down it doesn't show any signs of charging. I have tried to turn it on but without any success, tried pressing volume down and power button at the same time but that doesn't work ether. I'm stuck on the middle of buying a new laptop or try to fix it can anyone pls help! The laptop is only about 4 months old I haven't had any problems with it, is in new condition and latest Windows update! I was gonna do a presentation at my work today and now I'm stuck!  I can't get excess to my file's or all the hours that went in on my making my presentation video at the company that I'm  currently working! All the files was saved internally. 

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SamsungLarry
Community Manager
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Computers

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01209064/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







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SamsungLarry
Community Manager
Community Manager
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Computers

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01209064/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

SamsungLarry
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Computers

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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