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06-24-2021 07:41 PM in
ComputersSolved! Go to Solution.
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06-24-2021 08:01 PM in
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06-24-2021 08:13 PM in
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07-18-2021 06:47 PM in
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Yep, frustrated by lack of any cases being available for my new Galaxy Book Pro 15". The one clear case on Samsungs site is $90 but not available to buy.
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06-29-2021 04:08 PM in
ComputersI have the 15.6" Galaxy Book Pro 360 and I wanted to buy the neoprene case and also the clear case, which I know is not for the 360, but I never intend to fold it back as a tablet, so I don't care. My problem is where to stick the S Pen as it will not magnetically attach to the cover anymore.
Anyways, I tried to purchase both, and they are both unavailable. Was told it would be available in mid-June. Guess that didn't happen.
However, you can purchase these items on the business side of Samsung, NOT consumer. I tried opening my business account, and was able to add both items and purchase them. However, since I wanted to use my $150 Galaxy credit, I couldn't because I purchased the laptop in my consumer account. If I knew, I would have purchased it via my business account.
I called Samsung last week, and whoever i spoke to said, "Oh, no, it's not available." I said, "Well, it is on the business side of things." He said, "Oh, yeah, you're right." But I can't use my credit. So, the end is,, you can purchase those things if you open a business account. Didn't take much to open one, either.
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08-28-2021 08:23 PM (Last edited 08-28-2021 08:24 PM ) in
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08-28-2021 10:01 PM in
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09-01-2021 11:43 AM in
ComputersWe appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.