Original topic:

Official Galaxy Z Fold6/ Z Flip6: Orders, Shipping, and Feedback Thread

(Topic created: 07-18-2024 07:00 AM)
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KnightRiderRalph
Samsung Care Ambassador
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Fold & Flip Phones

Hello. Everyone that has Pre Ordered a Galaxy Z Fold6, Flip6, Watch 7/Ultra, Buds3/Bud3 Pro or Galaxy Ring you can post any order or tracking updates here.

This thread is for Galaxy Z Fold6, Flip6, Watch7/Ultra, Buds3, Buds3 Pro & Ring pre-orders!

Usually, we try to include the following information:

- Date ordered:

- Where did you order from (samsung.com, carrier, retailer, etc.):

- Unlocked or Carrier variant:

- Model, storage capacity, Color:

- Did you trade-In:

- Estimated delivery date:

Then, once it ships, please come back and post an update with the same information above, but the actual stated shipping and delivery dates, and maybe even let us know once it's received. 

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Here is my stuff:

- Date ordered: July 10

- Where did you order from (samsung.com, carrier, retailer, etc.): Samsung.com

- Unlocked or Carrier variant: Didn't order a phone, but I pre-ordered the Watch Ultra and Buds 3 Pro

- Model, storage capacity: N/A

- You can share your trade-in info, if you want: Trading Galaxy Watch 5 Pro and Buds Pro

- Estimated delivery date: July 25th

207 Replies
LongHiker
Galactic Samsung Care Ambassador
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Fold & Flip Phones

@Dfran1 If you want a lot of control over your delivery, you should look into signing up for UPS My Choice (I think that is the correct phrase). It is free and lets you add a lot of instructions for the delivery driver or even allows you to reroute to a neighbor's house. 

Dfran1
Halo
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Fold & Flip Phones
Nice, ill check into it, thanks
Robin621k
Honored Contributor
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Fold & Flip Phones
Yes, Samsung requires a signature. UPS drivers almost never adhere to it.
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realaud
Honored Contributor
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Fold & Flip Phones

So, Samsung requires you to return trade-ins via Fed Ex and has a theft problem. And they ship expensive items via UPS who, in my experience, has never once stuck around for the required signature.  They usually just sign off themselves that they delivered it.  Bonanza day for porch pirates.  They'd be better off shipping via USPS, where at least it ends up in your mailbox.

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Mrmoe
Constellation
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Fold & Flip Phones

Date ordered: July 10

- Where did you order from (samsung.com, carrier, retailer, etc.): samsung.com

- Unlocked or Carrier variant: Unlocked

- Model, storage capacity, Color: Fold 6, 1tb, Crafted black

- Did you trade-In: Yes, Fold 4

- Estimated delivery date: Live tracking shows it approx 1 mile  from my house  (7.19.24)

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Jess04
Sun
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Fold & Flip Phones
Hey Samsung,

I would like to believe you listen to your users. Otherwise this app would be pointless. But when are you REALLY going to listen to your users? You're releasing new foldables and you're seriously going to focus on AI as your main features? People want to see more substantial hardware upgrades and capabilities. Not simply the latest Snapdragon processor with a bit of a thinner design and extra, ultra niche AI features. Everyone is concerned with AI and how it's negatively affecting the world around us. Having things like Sketch-to-Image, Draw Assist, and Chat Assist are not going to convince your users.
You're users want enhanced camera hardware capabilities, significantly more durable designs, and for a device that costs nearly $2,000 to come with the charger in the box and/or the latest Galaxy Buds in the box!

I like the direction you went with the Z Flip6. I'm looking forward for the Flip to finally gain a 50mp camera. The bigger battery and added cooling chamber is nice, though long overdue like the larger cover display last year. But the Flip deserves to have DeX included if it's going to be considered a premium device. Also, you need to do better with consistency across your devices. Not only with features but with accessories. The silicone cases with the grip for the Z Fold6 looks nice. So.....where is the one for the Z Flip6? Sure, you have a ring case, but having that silicone strap would be more comfortable and designed in such a way that could work as a kickstand. And how many users are actually buying the Kindsuit case? Really? 

You need to work in your AI to actually do more important tasks instead of novel ones. Offer AI that can warn you of articles online that are created by AI bots or if what you're reading/watching/listening (to) is fake news. Or that can search the internet for you and warn you that what you're about to buy can be found cheaper on a different website. Features and tasks that aren't substituting art, talent and skill.
You're the leaders of innovation. Start innovating again. Don't steal your competitor's designs [Galaxy Watch Ultra & Galaxy Buds 3/Pro] unless you're going to outshine them. 
Puff2tuff
Cosmic Ray
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Fold & Flip Phones
I can't say I necessarily agree or disagree as I haven't dove into the Fold 6 yet, or the Flip, though I'm pretty close to pulling the trigger on the $1100 trade in offer with T-Mobile to get the Fold 6 and have the last 50% of my S23 Ultra paid off, making my monthly payments for the Fold 6 the same as what I'm paying now for the S23U. But one thing I really do like in here that you mentioned, and I've thought of myself, is what I would call price awareness. I just love the idea of implementing something with AI, if you're going to focus on AI, that will let you know, "hey, this headset is $40 cheaper on 'x' site over here" and give a pop-up of the site you can check with a simple tap or a "price check" command. It's truly brilliant and I can't imagine if you and I aren't sitting here thinking about it, that Samsung hasn't also.
Jess04
Sun
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Fold & Flip Phones
You're probably right. But I feel like they could focus on other AI abilities that are more useful than novel.
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AJxoxo
Asteroid
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Fold & Flip Phones
I don't think it's fair Mods threw your post in this thread, but I agree. The price keeps going up but media conversion between devices is still pitiful. The last pair of buds I got are so mediocre as well, that they should've just threw it in with the $1200 phone. Paying more and in ways getting less. These are great suggestions
Allyson99bear
Constellation
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Fold & Flip Phones
I think I am going to stick with my Flip 5 after reading these complaints
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