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Galaxy BudsI just received my Buds Pro 3 today and wanted to replace the ear tips. One came off ok, the other ripped. Not a good start 😞
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(Last edited
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SamsungRei
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Had one of mine rip. I contacted Samsung, and they are replacing them.
http://www.samsung.com/us/support/service/location or 1-800-726-7864.
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Galaxy Budshttps://www.sammobile.com/news/galaxy-buds-3-pro-quality-control-issues-pause-pre-orders-korea/
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Galaxy BudsI had both sides rip. The part you are suppose to flip up tore at the base of the hard plastic and then the other side everything came off except for the hard plastic. Had to find something to pry the plastic off the ear piece. Decided to change ear tips after using buds for a day and having them fall out my ear after a couple of minutes.
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Saturday
(Last edited
Monday
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SamsungRei
) in
Had one of mine rip. I contacted Samsung, and they are replacing them.
http://www.samsung.com/us/support/service/location or 1-800-726-7864.
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Galaxy BudsThat's what I'm doing now.
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Galaxy BudsYep, same exact experience. They just hang up. Probably haven't been given a resolution path yet. I almost feel bad for the support teams....they are going to get a lot of call in the few days.
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Galaxy Buds![](/skins/images/08F323EF0ED3E92B184F5BD7BE1EA6C3/responsive_peak/images/icon_anonymous_message.png)