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Original topic:

GalaxyBud stopped working out of nowhere

(Topic created: 03-17-2020 06:24 PM)
MoisesC
Asteroid
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Galaxy Buds

I put both buds to charge in the case, came back 2 hours and only the left one was fully charged. I left right earbud in there for another 2 hours n still no charge and the galaxy wearables app just shows an exclamation point for the right ear bud.

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284 Replies
wclayton97
Astronaut
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Galaxy Buds

Try resetting the buds themselves. There's an option in the Bud settings in the Galaxy wear app. I had that issue and then I reset them and it fixed it.

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usersihChWg8ZF
Asteroid
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Galaxy Buds

Where abouts in the app please as my brand new buds left ear bud isn't charging or connecting please help.. 

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userRLF2jjpMAi
Constellation
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Galaxy Buds

My left is not charging or connecting or working is doing nothing

MrZell
Black Hole
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Galaxy Buds

I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


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Samsung_kMojtUU
Constellation
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Galaxy Buds

For some reason, today the left galaxy bud decided to no longer charge properly. If I open the case a push on it, it will charge for a few seconds then stop. I was hoping to find help through samsung support as they are less than a year old. 

Samsung_viXERHn
Astronaut
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Galaxy Buds

Call Samsung. They usually have an automatic 1 year manufacturer's warranty.

userdragonknigh
Asteroid
Options
Galaxy Buds

Bought my ear buts on Amazon an now after 5 months the left ear will not charge how do i fix it.

SamsungJace
Honored Contributor
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Galaxy Buds

I'd be more than happy to look into this for you I'll need you to send me a private message with your full model code and serial number from the back of the charging cradle in order to do so.


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userlGxkO1ubaQ
Constellation
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Galaxy Buds

I got these earbuds with some trade in credit about 4 months ago and now the left earbud wont charge. It hasn't been submerged in water or damaged in any way

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Are you using the original charging cable that came with the Galaxy buds?


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