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‎11-07-2020 09:14 AM (Last edited ‎04-29-2021 12:15 PM by SamsungAdam ) in
Galaxy BudsNot sure if this is the right forum but I can't find a category for audio or headphones. I'm writing about the samsung level app and my level over headphones. I have version 5.2.25 installed on 3 devices; note 20 ultra, s6 edge, note3. The in-app soundalive (eq with 3d, bass, clarity) is only available on my note3 but not on my s6 edge and note20 ultra. I downgraded the s6 to version 5.2.06 and soundalive is available. I have tried all past versions of the app on my note20 ultra and none had soundalive active. Also, according to the description in app store, uhqa over Bluetooth is available for galaxy s6 and above but I have never seen that function available on any version of the app on any of my 3 phones. Does anyone have any insight as to how to enable in-app soundalive and perhaps even the uhqa over Bluetooth?
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‎11-14-2020 09:55 AM in
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‎11-14-2020 10:17 AM in
Galaxy BudsYou are indeed in the right place, unfortunately the in-app soundalive feature was removed after version 5.2.06 and is not compatible at all with the Galaxy S8 and newer phones. I apologize for the inconveniences caused.
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‎04-29-2021 10:45 AM in
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‎04-29-2021 12:15 PM in
Galaxy BudsAn Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!
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