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Unable to register Galaxy buds

(Topic created: 03-20-2019 01:41 PM)
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user14sLNxXajQ
Cosmic Ray
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Galaxy Buds

I cant register my galaxy buds on samsung members

usercTQDmxzgsV
Constellation
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Galaxy Buds

Any resolution to this yet? My Gear S3 is an accessory and it's registered... why not the buds?

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Malice24
Asteroid
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Galaxy Buds

I also have the s10plus and am having the same problem with registering my galaxy buds 

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user40xkC467qc
Constellation
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Galaxy Buds

I am having the same issue...can't register my buds

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

I would recommend reaching out directly to our Samsung accounts team at (855) 795-0509.


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userVQbciQsv6S
Asteroid
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Galaxy Buds

Don't waste your time calling this number - spent 40 minutes on the phone trying the same things I've already done to then only be referred to yet a different hotline number - Frustrating!

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LongHiker
Legendary Samsung Care Ambassador
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Galaxy Buds

I just used the "Samsung Members" app. Click the "Get Help" tab at the bottom of the screen. Scroll down to "My Products". Click the Register link. Enter the serial number of the Galaxy Buds. I used the serial number of the Right bud. 

userINv0ljK7NI
Constellation
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Galaxy Buds
I have been unable to register mine, too. I've tried each individual serial number for the left and right bud and even combining them. It is quite frustrating
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userD5ShSCrP8H
Constellation
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Galaxy Buds

Same with my galaxy buds

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MrQue
Honored Contributor
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Galaxy Buds

@userD5ShSCrP8H We would recommend reaching out directly to our Samsung accounts team at (855) 795-0509.

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userEps1e52igw
Constellation
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Galaxy Buds

I cant register mine either. Invalid serial number it says

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