Solved: Note 20 ultra battery drains fast - Samsung Community

userCBj2Lq6enn · ‎08-20-2020

My note 20 ultra battery drains fast. Should I return the junk? My S10 plus has better battery life than this $1300 phone.

Stephanie Nikki · ‎02-21-2021

Some things that can help with Battery optimization, if you're just having a battery draining issue, is the following:

Get the most out of your battery: https://www.samsung.com/us/support/answer/ANS00078987/

You can also try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001388/

If you're receiving an overheating message check out the following link:

https://www.samsung.com/us/support/answer/ANS00076952/

If you've tried troubleshooting above, when it comes to problems overheating or exorbitant drain to the battery, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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userMVhZfYO8E5 · ‎08-20-2020

I run all the same apps on the 20ultra that I used to on my note 8 ...My note 8 would go all day and still have 20% this new ultra 20 doesn't make it to 5 pm and my habits haven't changed. I am already trying battery saving tricks on this brand new 24 hour used phone that I never had to do on my 3 year old note 8.

GeeDawg53 · ‎08-21-2020

@userMVhZfYO8E5 wrote:
I run all the same apps on the 20ultra that I used to on my note 8 ...My note 8 would go all day and still have 20% this new ultra 20 doesn't make it to 5 pm and my habits haven't changed. I am already trying battery saving tricks on this brand new 24 hour used phone that I never had to do on my 3 year old note 8.

I'm having the same issue. I may be getting a little over 6 hours on a full charge. My note 10 Plus was waaaaay better.

Geno71 · ‎08-27-2020

6 hours of screen on time or total?

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Samsung_Malu · ‎09-06-2020

Hello! What you have as an option because im having the same problem, im doing the same things i used to do with my Note 9 and i dnt end the day with the 20 as i do with the 9

user7rgVb5GaG6 · ‎10-19-2020

I just got the Samsung Ultra note 20 and it really does have a draining issue with the battery I had to throw mine and 60 hurts and turn on the battery saving mode just to be able to make it through the day and sometimes I don't even do that and I've only had it for about 3 days what sad is I'm a big-time no fan and when I have my note 9 I didn't have any issues whatsoever but I ended up breaking it and this is right at the beginning of the pandemic in so my carrier being Verizon didn't have a whole lot to work at my local store so I took the iPhone 11por max it was the biggest phone they had at the time and I need for work and health issues but I had almost as much battery life as my note 9 did

Original topic:

Note 20 ultra battery drains fast

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