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08-20-2020 05:48 PM in
Galaxy Note PhonesSolved! Go to Solution.
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02-21-2021 11:17 AM (Last edited 01-18-2023 01:16 PM by SamsungRei ) in
Galaxy Note PhonesSome things that can help with Battery optimization, if you're just having a battery draining issue, is the following:
Get the most out of your battery: https://www.samsung.com/us/support/answer/ANS00078987/
You can also try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001388/
If you're receiving an overheating message check out the following link:
https://www.samsung.com/us/support/answer/ANS00076952/
If you've tried troubleshooting above, when it comes to problems overheating or exorbitant drain to the battery, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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08-20-2020 06:39 PM in
Galaxy Note Phones- Mark as New
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08-21-2020 11:36 PM in
Galaxy Note Phones
@userMVhZfYO8E5 wrote:
I run all the same apps on the 20ultra that I used to on my note 8 ...My note 8 would go all day and still have 20% this new ultra 20 doesn't make it to 5 pm and my habits haven't changed. I am already trying battery saving tricks on this brand new 24 hour used phone that I never had to do on my 3 year old note 8.
I'm having the same issue. I may be getting a little over 6 hours on a full charge. My note 10 Plus was waaaaay better.
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08-27-2020 03:06 PM in
Galaxy Note Phones6 hours of screen on time or total?
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09-06-2020 04:56 AM in
Galaxy Note PhonesHello! What you have as an option because im having the same problem, im doing the same things i used to do with my Note 9 and i dnt end the day with the 20 as i do with the 9
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10-19-2020 11:40 AM in
Galaxy Note PhonesI just got the Samsung Ultra note 20 and it really does have a draining issue with the battery I had to throw mine and 60 hurts and turn on the battery saving mode just to be able to make it through the day and sometimes I don't even do that and I've only had it for about 3 days what sad is I'm a big-time no fan and when I have my note 9 I didn't have any issues whatsoever but I ended up breaking it and this is right at the beginning of the pandemic in so my carrier being Verizon didn't have a whole lot to work at my local store so I took the iPhone 11por max it was the biggest phone they had at the time and I need for work and health issues but I had almost as much battery life as my note 9 did