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Refining Picture

(Topic created: 11-06-2019 11:28 AM)
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Th3Awak3ning
Asteroid
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Galaxy Note Phones

Every time I take a picture now with my phone it says refining picture and it wont go away unless I restart the device. Every single time. What's causing this

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Owen-M
Halo
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Galaxy Note Phones

Same issue on my Note 10 plus from att. Just got the November security update about an hour ago and it's fixed for me

users663kdQtKw
Constellation
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Galaxy Note Phones

Really? I have the same issue and NOTHING has worked from all the above suggestions. I just had an update and it's still coming up!😔Screenshot_20191104-183058_Chrome.jpg

 

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SamsungRei
Community Manager
Community Manager
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Galaxy Note Phones

See if this works for you: Go to Settings, device care, tap battery, then look for the camera app, and make sure put to sleep option is turned off.



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userjfiGxGsShP
Constellation
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Galaxy Note Phones

I can  ot get my refining picture to go away either. I have tried everything!!  I even appeared off fo . Period of time and when powered back on it still is there!!  Over 5 hours of refining a picture! This is ridiculous for a brand new 900+$ phone!!! 

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Papusha19
Constellation
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Galaxy Note Phones

Nothing is working for me too. Even Samsung tech couldn't help. Any advice on ur end ?

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Stoufferb23
Galaxy
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Galaxy Note Phones

I just checked for and got an update. One of the items included in the update is improved picture quality. Hopefully its exactly what you've been hoping.

UrbanBeauty
Asteroid
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Galaxy Note Phones

Thank you gonna check for that Update now

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John79x
Galaxy
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Galaxy Note Phones

Same on my Note 10+ from Xfinity Mobile.

Haven't seen that update yet, gonna go look now!

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TimJennen
Constellation
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Galaxy Note Phones


Screenshot_20191106-124434_Chrome.jpgSame here. 

 

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MrQue
Honored Contributor
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Galaxy Note Phones

@TimJennen Does this issue still appear when your phone is in safe mode?

 

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