Preorder Feedback, Orders, shipping, etc.

[Martion]

if you guys decide to introduce the product be sure you are well prepared as apple is.

You introduced the ring today, I wanted to order it and boom, website glitches after glitches, then sizing kit is out of stock, and there is no info how to measure to find the correct size, shame shame. support chat doesn't have any idea how to measure  it either, at some point they say "come back later" ...WOW

I would call that product introduction a disaster !

[PaulBAMM00]

Update: Guess all my post got moved here ... Finally received my Watch Ultra today. A day earlier then they had told me (way to go UPS 👍🏽) ... Not sure how accurate those dates are on the order page went from Aug to September to Mid Aug then got the watch today 🤷🏽‍:male_sign: ... Good luck with yours 🤞🏽

[Members_0Be0dUn]

Order my ultra 7 47mm titanium white on july 14. My order now says September 25.  I can understand if it were a month later August 14. However, Sept 25? Come on.  It is a pre-order those should all have been filled first.  

[Freezlinetech36]

Finally got my watch Ultra yesterday

[David28]

IT IS A LACK OF RESPECT ON THE PART OF SAMSUNG THE LACK OF THEIR NEW PRODUCTS I DECIDED TO BUY THE RING AND ON TOP OF THAT I HAVE ALREADY PAID FOR IT I HAVE TO WAIT 24 OR 48 HOURS FOR THEM TO HAVE MY SIZE...IT IS A LACK OF RESPECT....THEY DO NOT MEET THE DEMANDS, NEITHER WHOLESALE NOR RETAILER.....WHAT A DISAPPOINTMENT. 😓😓😓😓😤😤😤🤬🤬🤬🤬😡😡😡😡😰😰😰😰😓😓😓😓

[meself]

Supply and orders being sent will cause delays

[GaryB82]

They was a large amount of people waiting to order the ring which caused some delays

[David28]

Not to mention the ring. I bought it, the trial kit arrived and when I go to select my size, my size is not in stock... It's all crazy.

[Helmetx]

Hopefully you'll get it soon

[JoJo4360]

I just happened upon your post. No disrespect, but all told, 24-48 hrs don't seem too bad to me considering there's so many different sizes to make and so many stores to fulfill orders for; not to mention the amount of demand (like what's been mentioned). I hope you can be okay, it will be with you before you know it, for real. Peace, bro

[David28]

Just like you, I am human and I understand what you are telling me and I understand that it is a new product that perhaps Samsung did not think would have so much demand and I imagine that it took them by surprise... That's what I think... ..But in this case we are talking about the super company SAMSUNG.....They make cold ones that make TV....In my humble opinion The best cell phones in the world....I simply expected a little more from them. That's all....Recently last week I bought the Burds 3 pro which arrived on August 28......In short, I've been waiting for more than a month since I bought it.