- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-05-2023 05:05 PM (Last edited 09-05-2023 05:23 PM ) in
Galaxy S21In the last 24 hours, my phone (Galaxy S21 5G) has stopped making notification sounds. I get the notifications, and it vibrates briefly, but there are no sounds with the notification. I've checked all the obvious things including:
- Verified the phone is not on mute or vibrate, and the volume is up to max on Ringtone, Media, Notifications, and System
- Checked that there are no App settings that mute or lower the volume
- Do Not Disturb is not on
- Separate app sound is off
- I'm updated to the latest Android version (Software version = G991U1UES8EWG3)
- I've restarted the phone
- I've reset all the Settings to default
- I've cleared the cache and data for the app I need most (Opsgenie)
- The speakers on the phone work (media sounds play)
Another odd thing is that when I go to Settings > Sounds and vibration > Notifications where you can select the sound, nothing plays when I select different sounds. It does work on Settings > Sounds and Vibrations > Ringtone. I've restarted the phone in Safe Mode, and this behavior is unchanged.
When I go to Volume settings, and adjust the volume on the different types of sound, Ringtone and Media always play when the volume slider is adjusted. Notifications will play once, if I change it's volume after Ringtone or Media, but then stop for all future adjustments until I adjust Ringtone or Media again. System never makes any sound.
I'm specifically concerned about the app Opsgenie, since I need to hear on-call alerts for work, but none of the app notifications are making any sounds.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-16-2024 02:00 PM in
Galaxy S21which won't delete any data, just put the settings in the Factory default configuration.
Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-01-2023 01:44 PM in
Galaxy S21For reference, this was the original question: https://us.community.samsung.com/t5/Galaxy-S21/Phone-does-not-make-any-notification-sounds/td-p/2652...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-16-2023 02:08 PM (Last edited 12-16-2023 02:14 PM ) in
Galaxy S21Same Problem - SOLVED - turn off Bluetooth - There may be a connected device preventing audio - Unpair the device. Even something simple such as a hearing aid.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-16-2023 02:22 PM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-16-2023 09:21 PM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-20-2023 04:27 AM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-19-2024 10:59 AM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-19-2024 12:59 PM in
Galaxy S21Same exact issue started a week ago on my S21. I went through all of the same steps as the OP before looking on-line and again after finding this thread. Bluetooth is turned off and I have reset my network connections.
This is so aggravating as I miss important text messages.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2024 02:05 AM in
Galaxy S21i Have the same problem when i connected my samsung watch to the phone the notification sound stopped working , How can i fix that issue? the network rest didn't fix the issue
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-09-2024 05:45 AM in
Galaxy S21I have the same issue, but when connected to a bluetooth device - all works - thry the device....