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S21 Battery Life Draining Quickly

(Topic created: 02-02-2021 02:45 PM)
Hauti
Astronaut
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Galaxy S21

I've had my Galaxy S21 for 2 days, and the battery life is absolutely terrible. It barely makes it 8hrs, and for most of that time, I'm at work and not even using it. I lost 30% of battery life listening to 3 songs. I understand it learning etc but this is ridiculous. Every other Galaxy I've ever had has had great battery life, right out of the box. Is it defective? 

55 Replies
Hauti
Astronaut
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Galaxy S21
Mine gets pretty hot too, even with light use.
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Franky1234
Galaxy
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Galaxy S21
so you just made me make my mind up abt buying the s21.. I'll just stick with my s20 lol
VerbumVeritum
Samsung Care Ambassador
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Galaxy S21

@Franky1234 I'm loving my decision to upgrade to the S21U from the S20U. I haven't had any problems so far. 🙂

DGM
Sun
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Galaxy S21

There are many great reasons to stick with the S20... Not only were things taking away from the S20 for  the S21, there seems to be many tech issues.  Ideally, the tech issues will eventually get ironed-out, but the things taken away on the S21 won't be coming back...maybe that changes in the future... s22, s23, s24??? 

TechE
Astronaut
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Galaxy S21
Same problem here with the S21 ultra, battery :battery: life is really bad, waste fast, even without using the phone and it over heats, I get a pop up notice that says: your phone is way to hot, let cool down to use multi window.
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Solution
Stephanie Nikki
Black Hole
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Galaxy S21

Some things that can help with Battery optimization, if you're just having a battery draining issue, is the following:

Optimize Apps:http://www.samsung.com/us/support/troubleshooting/TSG01001388/

Power Saving Mode & Battery Tips: https://www.samsung.com/us/support/answer/ANS00079037/

If you're recieving an overheating message check out the following link:

https://www.samsung.com/us/support/answer/ANS00079037/ 

 

If you've tried troubleshooting above, when it comes to problems overheating or exorbitant drain to the battery, repairs would be recommended. This would be covered under the warranty. You may look into walk-in service repair options: https://www.samsung.com/us/support/service/  

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

Samsung also offers ship-in repair options. Typically if the local service center cannot fix an issue, the next step would be the ship-in repair. To look into ship-in options, you can private message us here with the full model code and IMEI number: https://bit.ly/3pE8Pkc

 

 

 

 


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Seanman
Astronaut
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Galaxy S21
I don't feel that this qualifies as a repair issue, there is some type of defect and Samsung should probably replace the phone under warranty. They should also officially recognize that a significant number of their devices are having a battery issue and that they are working on a solution.
userABeRERl1pz
Asteroid
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Galaxy S21

I did all of these.  My phone was at 100% before I went to bed and 0% when I awoke 8 hrs later

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userABeRERl1pz
Asteroid
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Galaxy S21

Have done both of those things and set dark mode.  Batter just will not hold charge.  There is either a software problem or a battery hardware problem.  Figure it out and fix it.