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‎01-30-2021 02:02 PM (Last edited ‎02-08-2021 12:31 PM by SamsungJustin ) in
Galaxy S21After transferring all my audio from the S9+ into S21+ 256gb, Samsung Music will not play any of my WMA files, ripped at 192kbps. Am I missing something, as they played perfectly on the S9+?
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‎02-08-2021 12:28 PM (Last edited ‎07-03-2023 04:15 PM by SamsungAdam ) in
Galaxy S21According to our service operation policy, Audio and video codecs for WMA/ WMV format aren't supported on Samsung Mobile phones or Samsung Music. However, you can download a 3rd party application that does support the WMA/WMV format from the google play store. Give this link a try for more information on compatible file types: https://www.samsung.com/us/support/troubleshooting/TSG01001308/
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‎01-31-2021 09:47 AM in
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‎01-31-2021 12:02 PM in
Galaxy S21did you submit the report via Samsung Members app? or from the Samsugn Music app?