Galaxy S21

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Differences between two international models

Posted by Mar 11, 2021 11:24:38 PM in Galaxy S21

Hi there, im looking for a samsung galaxy s21 ultra 256 silver. I see two versions. SM-G998BZSGEUB and SM-G998BZSGEUE. While i see... View Post

I apologize but you have reached technical support for products manufactured for usage in the... View Post

S21 scrolling issue

Posted by Mar 12, 2021 10:09:28 AM in Galaxy S21

This phone is constantly scrolling on it's own in the opposite direction when I'm scrolling up or down. This happens in all apps... View Post

Might want to bring it to your carrier, if it's a carrier phone, and have them check it. ... View Post

Square mark on display

Posted by Mar 11, 2021 10:34:52 PM in Galaxy S21

I recently got the Samsung Galaxy S21 and I just noticed a squared mark on my display. It is centered around the fingerprint sensor under... View Post

@david2b this is completely normal and nothing to worry about whatsoever. What you're see... View Post

S21 plus slow 5g connection

Posted by Mar 12, 2021 8:20:52 AM in Galaxy S21

I recently purchased a s21 plus and was very happy with the 5g speed with my vpn on. However, a week ago I did a phone "security... View Post

Is your phone tired to a carrier? If yes, did you contact your carrier for troubleshooting? C... View Post

Third party apps

Posted by Mar 12, 2021 8:28:36 AM in Galaxy S21

Why is my GO 365 app no longer pulling since 2/22??? I've talked to my 3rd party 6 times now and nothing. I'm thinking it's my... View Post

Galaxy S21 Preorder Purchase return

Posted by Mar 7, 2021 2:02:49 PM in Galaxy S21

Got a question as I purchased an Active 2 smartwatch (and free SmartTag) with the S21 Galaxy $100 preorder credit promo and an additional $67... View Post

I completely understand how much this experience has affected you. I wish I was equipped to h... View Post

text messaging font size

Posted by Mar 12, 2021 7:43:33 AM in Galaxy S21

How do I change font size on my text messaging app. Volume key doesn't do it. View Post

Yes it is basically zooming in on the screen. The only way to increase it even more is to inc... View Post

Samsung s21 automatically adds "+1" to every number I copy

Posted by Mar 12, 2021 5:34:12 AM in Galaxy S21

Hi, My samsung is adding a +1 in front of every number I copy. For example if I receive via e-mail an order number that only contains... View Post

it's not just the S21. it's the latest update. View Post

Samsung Access

Posted by Feb 25, 2021 2:46:10 PM in Galaxy S21

Does anyone know who to contact to fix a problem with Samsung ACCESS. I upgraded my Note 20 Ultra to Galaxy S21 Ultra thru Samsung Access. ... View Post

Where did you get the option to upgrade to the S21? I'm only seeing the Note 20 and 20 Ultra... View Post

My phone is automatically rotating websites.

Posted by Mar 12, 2021 3:34:19 AM in Galaxy S21

How do I turn off auto rotate websites. My screen rotation is locked but whenever I open a website it automatically rotates View Post

the ONLY way that happens on my phone is if I have Auto Rotate On Which browser are you ... View Post

S21U5G Randomizing MAC's?

Posted by Mar 11, 2021 1:07:45 PM in Galaxy S21

Good afternoon, I was doing some adjustments for my home wifi which I use MAC Filtering. At one point in my checking things on the phone I... View Post

Thank you gents for the feedback on the Randomizing of the phone's MAC. I went ahead and turn... View Post

directors view camera

Posted by Mar 11, 2021 9:06:03 PM in Galaxy S21

Great usage on this additional feature to the camera love it View Post

Messages merged and contacts are added to threads after switching content S21 Ultra

Posted by Feb 2, 2021 6:00:05 AM in Galaxy S21

I just upgraded from s9+ to S21 Ultra using SmartSwitch. Most of my content came over with no issues, but some of my text threads are... View Post

I never found an answer...I traded in my S9+ so I've given up at this point. I have my origi... View Post

s21 ultra update

Posted by Mar 9, 2021 9:27:55 AM in Galaxy S21

March security patch with camera improvements.. View Post

haven't noticed any differences on my unit but at least the security patch is current View Post

S21 Ultra Camera Over Saturating

Posted by Feb 15, 2021 5:19:44 AM in Galaxy S21

Before the latest update the camera was actually much better at capturing the actual color of things then it is now. After the update the... View Post

Yes I'm having the same problem, especially when I zoom in to things. I wished they would fix... View Post

wifi keeps switching between wifi and cellular by itself. driving me crazy!

Posted by Mar 11, 2021 4:03:42 PM in Galaxy S21

I am on TMobile. Started after a software update. Got a new S21 5G Ultra a week ago and wifi automatic switching started again. Mostly... View Post

ok!! it's off. I'll try it. Thanks I'll consider it a miracle..... View Post

s21

Posted by Mar 11, 2021 2:59:55 PM in Galaxy S21

Can anyone tell me if the Samsung galaxy s21 has a slot for an SD card(expandable memory)? View Post

My it must just been after the 10 plus cause my note 10 plus doesn't have one. View Post

UW

Posted by Mar 11, 2021 11:43:16 AM in Galaxy S21

Hey, even the iPhone tells the user if Ultra Wideband is in use.... when will Samsung or is there some log I can look at? View Post

ultra wideband is still growing so you might not be in the area that offers it. but i do know... View Post

3 way calls on s21+

Posted by Mar 11, 2021 2:13:22 PM in Galaxy S21

For some odd reason, I have trouble linking someone for a 3 way call, won't let me merge the calls together, and sometimes it hangs the... View Post

I haven't done a Conference call in quite a while, but I tested this with my wife and a frien... View Post

New Accessibility Option

Posted by Mar 8, 2021 2:21:48 AM in Galaxy S21

Hey Samsung, How about an accessibility feature that allows you to change the orientation of the phone from left-to-right to... View Post

We appreciate your feedback and will tag it on the forum so that it will appear with other fe... View Post

SIM2 Network bars appearjng even when it is off

Posted by Mar 6, 2021 11:09:06 PM in Galaxy S21

I have recently bought new galaxy s21 ultra. I have placed 2 sim cards in it. I keep Sim 2 turned off however despite that I can see network... View Post

Thanks for reaching out. This forum is for support of US products and customers. As your prod... View Post

S21 Image Retention

Posted by Mar 6, 2021 10:20:44 PM in Galaxy S21

Has anyone else been experiencing image retention on the S21 line? On my brand new S21, if I linger on my homescreen for several seconds and... View Post

I would recommend contacting our customer service team directly at 1-800-726-7864, so they ca... View Post

Camera settings

Posted by Mar 11, 2021 1:54:45 AM in Galaxy S21

How can I set my camera to full screen when im taking pictures? View Post

thank you View Post

home gestures lag

Posted by Mar 6, 2021 8:51:57 PM in Galaxy S21

Why is it that my two year old oneplus has perfect response to navigation gestures and my brand new s21 ultra has lag issues around 70% of the... View Post

Next step I would recommend would be wiping the cache partition on your device. The system ca... View Post

Help for camera on Galaxy S21 5G

Posted by Mar 11, 2021 8:56:25 AM in Galaxy S21

Does anyone know how to change the settings on my phone camera to allow me to 'Save a copy'? Right now if any changes are made, my... View Post

You can avoid tapping Save, initially, by simply tapping the three dot menu at upper right fo... View Post

UI Issue - app switching gesture

Posted by Mar 7, 2021 6:12:27 PM in Galaxy S21

Most other phones already have a bottom left/rigth swipe to switch between apps, you should look into implementing this View Post

My son just demoed for me how app switching works on his iPhone (I only use their phones when... View Post

CALLER ID

Posted by Mar 8, 2021 3:21:33 PM in Galaxy S21

What is a good caller ID app to use. I had true caller on my Note 10 plus and it just went haywire. Don't want to go through that again. ... View Post

Before I even fired up my new S21 Ultra, I flashed the U1 firmware. I have a Verizon S21 Ultr... View Post

Lost my default clock faces

Posted by Feb 26, 2021 5:03:02 AM in Galaxy S21

Hey everyone, while doing smart switch from a S10 plus to S21 I must have messed up because I lost my default clock faces. I did a back up,... View Post

I wish I would've heard this two weeks ago, when the tech over the phone had me backup my bra... View Post

No 5G support in Manitoba Canada

Posted by Mar 2, 2021 12:12:31 PM in Galaxy S21

Is anybody on the Telus Network using the new S21 able to pick up a 5G signal in either Winnipeg or Brandon Manitoba? Telus tells me it... View Post

Well Telus have extended there return policy so I said heck with it and I grabbed the S21 Ult... View Post

S21 Ultra in Pro Mode, with RAW enabled and MANUAL focus issues

Posted by Mar 10, 2021 8:56:43 AM in Galaxy S21

For some reason when I tried and shoot in pro mode on my 21 Ultra... set to RAW and in MANUAL focus (and refocused with the slider), I get very... View Post