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Original topic:

Phone does not ring when certain callers call me

(Topic created: 01-14-2023 11:58 AM)
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userZpjjvYnZvw
Asteroid
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Galaxy S22

Hi, I got a Samsung S22 in mid-December. When my husband or children call, I hear the audible ring. When others call me, my phone vibrates but I do not get an audible ring. I have looked at settings, airplane mode, do not disturb and they are all fine. Anyone have this issue and, if yes, how did you fix it? I am missing calls. Thanks.

 

 
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bill-e
Epic Samsung Care Ambassador
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Galaxy S22

yes

 

 
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Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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Gonzo239
Constellation
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Galaxy S22
If your address book has your family contact separated from others you may have set the others category to vibrate only you can change the type of ringtones for each of the categories that you have work family other
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userZpjjvYnZvw
Asteroid
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Galaxy S22
The ones that ring are listed as favorites in my contacts. The 2 that did not ring are in my contacts. I looked at my friends group but there is no setting to change it just said send text and send email
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Gonzo239
Constellation
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Galaxy S22
If you look under the contacts it'll say edit under the contacts menu when you're looking at the contact under edit you will scroll down more options towards the bottom they'll be a place to change ringtones and vibrate
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Solution
userZpjjvYnZvw
Asteroid
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Galaxy S22
Thank you all for responding. I think that it was a Do Not Disturb issue. I made some changes and my calls are coming through.
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