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Original topic:

Update 6.1 made touchscreen unusable without S Pen

(Topic created: 04-08-2024 08:07 AM)
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Lilith66
Cosmic Ray
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Galaxy S23

After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint. 

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331 Replies
Tian
Asteroid
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Galaxy S23

bruh the spen's the only way to use the phone and ur really asking us to do that?

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terminator9
Comet
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Galaxy S23
so i saw a few things online.. one guy said = turn off talkback , disable motions and gestures , disable OR enable touch sensitivity . either one and lastly the pain in the rear Factory reset ... backup.all to samsung cloud or google or both like i do.. and do factory reset.. yes its a pain but it can resolve this so its worth a try
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Ryan891
Supernova
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Galaxy S23
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Tobal2
Constellation
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Galaxy S23

Having same issue after 6.1 update when playing spotify and screen dims phone unresponsive.
Have to restart phone, takes a lot of effort to do that.
Matter of fact anything I have open has that problem.

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7Jays
Constellation
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Galaxy S23
My wife is having the same issue. She did have her screen replaced about a month ago. We have the same phone and mine has not had any issues so we are assuming that the screen replacement has something to do with the problem.
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Galaxy S23
What happened. My phone updated an know the touch screen doesn't work. I can only use my S-pen. What an inconvenience 🤦🏾‍:female_sign: how do I fix this?
userN99P5x5nhN
Constellation
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Galaxy S23
Update today now I can't see who is calling me or answer the telephone with the swipe button
Mattrizz
Asteroid
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Galaxy S23
Throw it against the wall
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LoganMillerr
Constellation
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Galaxy S23

Replying for the updates.

ajjd2010
Constellation
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Galaxy S23
Do you have an aftermarket screen? That was the problem for me
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