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‎04-08-2024 08:07 AM (Last edited ‎04-08-2024 08:34 AM by SamsungRyder ) in
Galaxy S23After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint.
Solved! Go to Solution.
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‎04-09-2024 02:17 PM in
Galaxy S23Did you try the accepted solution posted by Garyb? What were your results?
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‎04-09-2024 02:29 PM in
Galaxy S23The workarounds do not work on aftermarket screens that's been made clear probably 10-15 times on this thread.
until samsung come out of hiding and address the issue there's nothing that can be done
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‎04-09-2024 02:36 PM (Last edited ‎04-10-2024 06:23 AM by SamsungJustin ) in
Galaxy S23@Stef1028 Gary B just updated the accepted solution today (if you go to the first page at the top), can you try that and advise what occurred?
If none of the steps are helping - I would recommend submitting an error report or potentially taking your device to a local walk-in repair center in your area for a reflash.
Here's the steps to submit an error report:
This is the quickest way to get this information to our engineers.
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‎04-10-2024 11:14 AM (Last edited ‎04-10-2024 11:16 AM ) in
Galaxy S23No mate the updated steps did not work and they won't for anyone with an aftermarket he's just basically posted the same fix samsung put out again. I can see the bottom but about getting it repaired which is all well and good but this is the point that will cost all cost money and benefit samsung. They've just punished people who don't have original screens an update should not force people into spending money or put vulnerable phone users at risk by rendering their phone useless without an s pen it's absolutely disgusting.
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‎04-10-2024 11:55 AM in
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‎04-15-2024 10:03 AM in
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‎04-10-2024 11:58 AM in
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‎04-10-2024 12:48 PM in
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‎05-14-2024 06:32 AM in
Galaxy S23yeah im with you
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‎04-10-2024 12:36 PM in
Galaxy S23They know that the issue is related with some block for aftermarket screens, the thing is that not even in official repair centers they have screens, they quote me like $400 and waiting time for 2 months to get a screen so i do a aftermarket screen that works like a charm before 6.1. Hope they just release a fix to this