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Original topic:

Update 6.1 made touchscreen unusable without S Pen

(Topic created: 04-08-2024 08:07 AM)
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Lilith66
Cosmic Ray
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Galaxy S23

After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint. 

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331 Replies
grisslyman
Asteroid
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Galaxy S23
All accepted "solutions" have been repeatedly debunked. I have an error report with Samsung that has zero traction. Phones are critical tools for people, and your inaction makes it unacceptably hard to make emergency calls, let alone any other action. No. More. Bogus. Workarounds.
jg9715
Cosmic Ray
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Galaxy S23
No results.
Lilith66
Cosmic Ray
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Galaxy S23
If this doesn't get fixed I'm going to be looking into a lawsuit against this. This has to be illegal to do right?? I know Apple did something similar and there was a case about it and they lost.
Tian
Asteroid
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Galaxy S23

yeah im with you

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Themgoroth
Asteroid
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Galaxy S23

They know that the issue is related with some block for aftermarket screens, the thing is that not even in official repair centers they have screens, they quote me like $400 and waiting time for 2 months to get a screen so i do a aftermarket screen that works like a charm before 6.1. Hope they just release a fix to this

jg9715
Cosmic Ray
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Galaxy S23
Update today didn't help anything
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SamsungJustin
Community Manager
Community Manager
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Galaxy S23

Thank you all for confirming.  Can everyone that's having this issue please like this post for us.  Also please advise or  drop the following information in the thread regarding your device.

Model of the device:

Software Version:

Carrier:

 

jg9715
Cosmic Ray
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Galaxy S23
S23ultra
6.1
Verizon
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Lilith66
Cosmic Ray
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Galaxy S23
S23 ultra
6.1 update
Cricket
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Members_Ft8pjE6
Constellation
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Galaxy S23

S23 ultra   UI 6.1 .. mint mobile

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