Blu-ray player power cycling whenever plugged in

[userSlY6jXH8C3]

...it was working fine last night.

[userq81oJDfr5a]

Thanks. Tried that. Didn't fix it.

[userS3ovsCBTdc]

yup me too... BD-J5700. I own 5 that are scattered around the house and at parents.  One quit Wednesday/Thursday like everyone else and keeps cycling thru poweron, menu, no-disc, reboot.  Almost reminds me of a brown-out of a RaspberryPi or similar single board computer.   But, I can't get to the menu long enough to initate any firmware resets or factory resets.  I had a text chat with support last night but they insisted there was no update pushed, and my only option was to open a repair ticket and return the device to Samsung (and only Samsung) for repair.

[userfGWmdVlYg6]

same problem last night i was using it and it worked great went to bed. Next morning 9 hours later no good doing the cycling over and over tried holding eject and unplugging left unplugged for 8 hours still doing it 

[useragK6feRlTs]

Mine started today. Worked fine the night before. i have tryed holding eject botton and power for reset but only stays on for a few seconds. let me know if they get a fix.

[userC2kNNmoCdg]

I contacted support and they assured me that there is nothing wrong with my blu ray player. The tech team is working on a solution. She said to give it a couple days. She said to unplug it for now but to plug it in every 6 hours and leave it plugged in for a few minutes so the update they find can go through. I have a j5100

[userpsD2cOlR7Y]

Thanks for this information! Very helpful 🙂

[userSdWlp445UV]

someone may want to get a facebook group started so we can get a class action lawsuit going now 

[userrB4Jcfohzz]

I work at a tv repair shop just today I got 3 different Samsung models all with same problem 

[userkJGOmeSCnS]

Mine is doing the same thing this is very frustrating.  I contacted samsung and they also stated mine was old. J5500w.  Not cool Samsung. Fix this issue

[userCJhHTKr0ky]

My second player just died, too