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06-17-2020 01:28 PM (Last edited 06-24-2020 08:33 AM by MsBri1 ) in
Home Theater...it was working fine last night.
Solved! Go to Solution.
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06-19-2020 05:33 PM in
Home TheaterI've got 3 of them that I bought at the same time and all did the same thing at once!!!!
The are the only entrainment we have. SAME EXACT ISSUES!!
It won't even turn off as long as it is plugged in. Unplugged for 24 hrs. Plugged back in without touching it and it starts with the same issues on its own!
I believe must be a bad update!
Question is; How to fix if you can't access it?
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06-19-2020 06:07 PM in
Home TheaterI have the exact same model and mine has been doing the same thing since this thursday 6/18/2020
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06-19-2020 07:50 PM in
Home TheaterMine was working fine on Wednesday morning and then started this looping cycle in the afternoon. I left it unplugged all night and nothing changed. It's got to be a firmware issue.
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06-19-2020 07:55 PM in
Home TheaterI must add my voice. Our blue ray player has the same problem. I was troubleshooting to no avail. At least knowing others have same issue tells me I'm not crazy. Please find fix, Samsung!!
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06-19-2020 07:59 PM in
Home TheaterBd-J5700 here and same boat! 2nd one in another room asked to install update this morning (before noticing trouble) but said no as was in hurry. Now turned on 1st (set for auto update I think) and it's got this bug!
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06-19-2020 07:57 PM in
Home TheaterI unplugged the unit.. I probably jacked the wifi connection for the download repair..
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06-19-2020 07:59 PM in
Home TheaterAdding another voice to the chorus... BD-JM57C keeps cycling itself on and off. Was working fine a few nights ago.
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06-19-2020 08:02 PM in
Home TheaterWe have a BD-JM51 model. We realized the problem Thursday evening. I find it incredibly creepy that there are most likely thousands of us having the exact same problem at the exact same time. What is the fix?! I have an autistic child and we rely heavily on this blu-ray player. Somebody help before we all collectively lose our minds!
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06-19-2020 08:10 PM (Last edited 06-19-2020 08:11 PM ) in
Home TheaterI'm also experiencing the same issue as everyone else in this thread. Infinite reboots. I've tried all the suggested troubleshooting steps. bd-jm57c
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06-19-2020 08:10 PM in
Home TheaterHaving same problem. Was working just fine last night and this morning stuck in a loop. HT-J5500W