JUMP TO SOLUTION Solved

Original topic:

Blu-ray player power cycling whenever plugged in

(Topic created: 06-23-2020 07:24 PM)
3766 Views
userSlY6jXH8C3
Constellation
Options
Home Theater

...it was working fine last night.

2,664 Replies
userF84wsbkei2
Constellation
Options
Home Theater

posted on my facebook but i only gots 3 friends

0 Likes
Reply
useryI68afygMy
Asteroid
Options
Home Theater

I agree......first you start with @samsung978531, then you @ President Trump. He's too busy to fool with blue ray issues......however, it just takes 1 mention and millions will see it. 

userkoM2DKlCkG
Cosmic Ray
Options
Home Theater
useruWFVxXkxYO
Constellation
Options
Home Theater

It in some loop picture blinking on and off. So sound from any function

useryFbcNVqQGy
Asteroid
Options
Home Theater

My BD-J5700 just started cycling on and off 6/23/20, it is only 2 years old as I bought it 6/21/18. Almost two years to the date it starts doing this? It is too new! I've seen countless other people are having this issue with their players. I've spoken with Samsung Customer Service Chat and they stated they're "aware of the issue" and to "be patient". I have spent thousands on Samsung products for my home but will not continue if they cannot resolve this issue. I left the unit unplugged for several hours and tried other troubleshooting ideas from the community to no avail. 

userePoemCU2WQ
Constellation
Options
Home Theater

I have 3 of the exact same models that just started doing the same thing over the last 4 days. 

useryFbcNVqQGy
Asteroid
Options
Home Theater

This is so odd. When you call 1-800-SAMSUNG and mention Blu-Ray Players it states they're aware of a continuous booting issue with 2015 Blu-Ray Players and Home Theater Systems and are working to resolve the matter. Hopefully it's sooner than later. 

usermV1ATDvIs4
Constellation
Options
Home Theater

Ive been having same issues. We don't have cable so we rely on ours to watch Netflix or Amazon prime

0 Likes
Reply