06-28-2020 07:47 PM
I'm having the problem as well, as of 6/28/20. I had to unplug the thing for it just keeps turning on and off. BD-J5700/ZA
06-28-2020 09:16 PM
I texted with Samsung Customer Care. They sent a UPS Electronic Return Label. I need to pack up the disc player and send it to them. They will return it fixed.
06-22-2020 08:41 AM
You´re Kidding right? where´s the solution?. I just can´t believe this is happening.
06-22-2020 08:52 AM
I can't believe it doesn't happen more often
06-22-2020 08:44 AM
Having the same problem. Either fix the problem or send us all new receivers.... or people will probably go else where
06-22-2020
08:45 AM
- last edited on
06-22-2020
08:49 AM
by
SamsungBri
This problem isn't solved! LMAO! I want my money back. I was on this Thursday of last week. This is crazy.
06-22-2020 08:46 AM
I got a DB-J5700 and its stuck in a boot loop like everyone else here. I've been looking for a solution for days now. Samsung?
06-22-2020 09:23 AM
Why are you marking threads as 'Solved' when the issue clearly hasn't? That's misleading. You are aware that this has happened with several different models, and in several different countries, all at once?
06-22-2020 09:42 AM
Mines boot looping as well. And why does it say "solution" with a green check mark? Mines still broken.
06-22-2020 10:00 AM
Very disgusted with Samsung response.