07-08-2023 04:11 PM in
HW-K850 Sound bar keeps cycling thru showing “Hello” and all of the inputs. Have unplugged the sound bar from power but keeps cycling.
Solved! Go to Solution.
07-18-2023 09:58 AM in
Hello! Thank you so much for your participation in this thread. I would recommend the following:
- Unplug/reconnect the power cord
- Immdiatley after connecting the power cord, press and hold the "volume+" and "volume-" buttons on the device for approximately 6 seconds
- Run the setup process to connect to the internet
This should resolve symptoms, however, if you're still having trouble please reach back out to the community! We're happy to look into it further.
