HW-K850 Sound Bar Cycling Through Inputs

[useryk5lsEUKnf]

HW-K850 Sound bar keeps cycling thru showing “Hello” and all of the inputs. Have unplugged the sound bar from power but keeps cycling. 

[usersKXaIZq8oZ]

I am having the same problem, it just started yesterday 

[useryk5lsEUKnf]

That’s interesting - mine started today.

[usersKXaIZq8oZ]

Mine started yesterday as well

[Jgblhs]

Mine just started doing this today. Whats going on? 

[Sheridch]

Same

[userKpDfTSAs2n]

We are having the same problem too.

[schen23]

just started having this issue yesterday 7/8/23 also

[KenKinLV]

https://us.community.samsung.com/t5/Home-Theater/All-speakers-started-power-cycling-on-friday-the-7t...

[userd4KzPZ5DZ9]

Hey there,

Im not sure if this is applicable to your Speakers, However, i have found a resolution for my Samsung M7 Shape Speakers.

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Turns out it's boot looping because the iheart radio and deezer api is no longer working correctly with our speakers.

If you want to have your speakers connect to Spotify/Radio/Pandora ect.

You need to block these addresses:

1. connect.deezer.com
2. api.iheart.com
3. api2.iheart.com 

I blocked these from the router and now I'm able to use Spotify connect with my speakers.

Alternatively,  You can entirely block the speakers from connecting to the internet completely. However, You will not be able to connect to online apps like spotify.