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Water Dispenser Continually Stops Dispensing

(Topic created: 03-21-2022 11:11 AM)
DDEvans17
Constellation
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Kitchen and Family Hub

The Water Dispenser on my Samsung 4-Door Flex Refrigerator (Model: RF28K9070SR/AA-00) continually stops dispensing water. I bought this refrigerator brand new in 2016 and have not had any issues with the water dispenser until about a year ago. The dispenser will work fine until periodically while filling a glass with water the refrigerator will make a sound like a valve shut off and the water will slow to a drip. Releasing the water dispenser switch and then reactivating it does not correct the issue. The only way I have found to correct the issue is to remove the water filter  and then re-insert it several times. The water dispenser will then resume working for a little while. I have tried changing the filter multiple times, but the issue continues. I thought maybe the water line was getting frozen, but we recently had the ice maker repaired so the refrigerator was unplugged for a while. As soon as I plugged the refrigerator back in the problem continued. Not sure if I have a bad valve or control board. I know the water dispenser will shut off after running for so long to prevent over filling, but this happens fairly quickly when filling up just a glass. And once it happens it will not start back up until I remove the filter several times. Any advice on what the issue or faulty part might be would be greatly appreciated. Thanks.

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Samsung_Moderator
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Kitchen and Family Hub

I can definitely understand how frustrating this may be. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

I can definitely understand how frustrating this may be. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook
 
Send Message on Twitter
 
Send Message to Moderator