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2 weeks ago
(Last edited
Wednesday
by
SamsungCaleb
) in
For the past 2 days, I've been getting an EXTREMELY annoying popup notification with small ding sound. This pops up about every 2 hours and disappears in 5 seconds. Impossible and just plain silly to not be able to read it. It does say something about thanks for being a customer and that smart hub collects data in some kind of way and that you can mess with settings in settings. I have never been able to read it as it leaves so fast. I just disconnected it from my network prior to posting this. Anyone knows what this is and most importantly, how to stop it?
I only hope that disconnecting it from my network will stop these messages but only thing I can find under privacy settings want me to agree to a bunch of check marks. I clicked none of them as I do not agree with their TOS for something that I rarely use. This TV is strictly as a monitor and have no antenna connected. I could completely disable smart hub as I may just have by disconnecting the network connection.
UPDATE EDIT:
Taking the TV offline seemed to have fixed the issue but the loss of IP remote control via watch and home assistance is an annoying too. My plan is to Block the TV's mac address from any WAN (Wide Area Network) access via my router. I'll put it back on the network so that my home assistance setup still has access to it so I'll still have my remote control features but the TV and Samsung has no access to and can't make changes to my purchased and owned property.
The TV is used as a monitor like I said so a dumb tv will be fine if I can't get it to work how I mentioned. I'll update if anyone even cares about that route.
UPDATE 2: I have since reconnected my TV back to the network and instantly saw the warning again. I then blocked WAN access of the TV via my router but it is connected to my LAN only.
I then disconnected my phone offline to test and still have access to my Home Assistant features to the TV online as that is via a encrypted DDNS running through my own micro PC setup along with every other former cloud device I own. All controlled by me. Now Samsung can't break what they can't connect to.
Solved! Go to Solution.
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2 weeks ago in
LED and OLED TVsI'm getting this stupid message too on my Samsung QN55Q70CAF. I tried the standard turn off the TV, wait a few minutes - still shows up.
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2 weeks ago
(Last edited
2 weeks ago
by
SamsungRei
) in
The last day or so every few hours my Samsung TVs keep popping up in the upper right corner with a stupid "dear valued customer message". It's not just me, tons of people on Reddit are reporting this same issue. There is NO WAY to disable this.
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2 weeks ago in
LED and OLED TVs@TNTRMSKD This is already being discussed in the thread https://us.community.samsung.com/t5/LED-and-OLED-TVs/Pop-up-notification-every-2-hours-or-so-on-my-Q...
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2 weeks ago in
LED and OLED TVs100% agree this is an epic fail on Samsung. I paid for a TV to view content on, not to see their buggy notifications obscure parts of that content
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2 weeks ago in
LED and OLED TVs- Mark as New
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a week ago in
LED and OLED TVsExcept clicking ok means you agree to them collecting and sharing your data. That's the point. They make it so annoying people will be forced to click ok and agree. Attempting to turn it off in your settings prompts a response that it will take 15 days to do so. So 15 more days of the annoying pop-ups every 2 hours to still try and get you to agree then they can share your data and they can sell your data
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2 weeks ago in
LED and OLED TVsJust started yesterday. It pops up and disappears so fast you can read it. I see something about sharing customer information but am not sure.
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2 weeks ago in
LED and OLED TVsReporting back after doing the whole samsung.com login and confirm privacy notification...
So I did that and... 2 hours later it popped up.
Expecting another here soon.
Really annoyed with this terrible design...
You should not pester your customers into a grain with something that they ultimately don't even use.
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2 weeks ago in
LED and OLED TVs- After reading through pages of replies, I opted to just grab the TV remote (always use my cable box remote) went to āHomeā and noticed a small ānotificationā option, above all other tabs. Click around to select that icon, uncheck Sound & both Samsung notification options, seemingly turning off these new notifications. Hopefully stops that new, annoying ānoticeā!! Fingers crossed.
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2 weeks ago in
LED and OLED TVs
