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Samsung TV picture has become yellow screen

(Topic created: 08-14-2024 05:51 AM)
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Mellah Halim
Constellation
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LED and OLED TVs

Hello guys... Two years ago, I bought a Samsung 5 Series TV and I used to watch HDR10+ content on it... in series like The Crowded Room and The Rings Of Power, but things were fine until the release of The Continental series last year. If I am surprised, the picture has become yellow. This means that it no longer supports this technology and now I only watch HDR10 content... Any idea?!

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Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Hi there, Thanks for posting about this. I can understand wanting the best picture from your TV. I have a few links that may be helpful here. The first link has detailed information about the HDR10+ feature. The next link has some troubleshooting steps you can take for the image discoloration. The last link is actually a guide for image issues on monitors, however, there are some additional steps there that may be helpful. 

1. HDR10+

https://www.samsung.com/us/support/answer/ANS00078565/

2. TV image issues: 

https://www.samsung.com/us/support/troubleshooting/TSG01202526/

3. Screen discoloration: 

https://www.samsung.com/us/support/troubleshooting/TSG01206605/

Please let us know if this helps. 

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hi there, Thanks for posting about this. I can understand wanting the best picture from your TV. I have a few links that may be helpful here. The first link has detailed information about the HDR10+ feature. The next link has some troubleshooting steps you can take for the image discoloration. The last link is actually a guide for image issues on monitors, however, there are some additional steps there that may be helpful. 

1. HDR10+

https://www.samsung.com/us/support/answer/ANS00078565/

2. TV image issues: 

https://www.samsung.com/us/support/troubleshooting/TSG01202526/

3. Screen discoloration: 

https://www.samsung.com/us/support/troubleshooting/TSG01206605/

Please let us know if this helps. 

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