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09-29-2022 02:36 PM (Last edited 12-03-2023 11:46 PM by SamsungChelsea ) in
LED and OLED TVsHello all, I'm having trouble with my Samsung TU8000 television. A shadow has appeared on both sides of my screen only yesterday, this was not the case before. Please let me know what may be wrong if anyone can help.
Cheers
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10-03-2022 07:29 AM in
LED and OLED TVsAny negative issue with a TV can ruin a perfect day. And to not even be able to see the whole screen can be insanely frustrating. I do believe this link may have an easy fix for this.
https://www.samsung.com/us/support/troubleshooting/TSG01202526/#a-portion-of-the-tv-screen-is-black
Please read the link in its entirety to reap the full benefit of the troubleshooting.
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:
- Mark as New
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10-03-2022 07:29 AM in
LED and OLED TVsAny negative issue with a TV can ruin a perfect day. And to not even be able to see the whole screen can be insanely frustrating. I do believe this link may have an easy fix for this.
https://www.samsung.com/us/support/troubleshooting/TSG01202526/#a-portion-of-the-tv-screen-is-black
Please read the link in its entirety to reap the full benefit of the troubleshooting.
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
Send a message on Facebook
Send Message on Twitter
Send Message to Moderator
If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit: