I’ve tried this and hard and soft power reboot. Also reboot WiFi. Unfortunately my remote is also unable to navigate to setting to reset or reconnect. Any ideas?
It appears that the solution to this problem has to do with a corrupted or update problem with the smart hub when firmware software of tv is updated when this problem occurred for me. What finally resolved the issue was going into smart hub and signing out of Samsung account on tv and resetting after giving PIN which default is 0000. I then went to computer to sign into account and there were updates to the agreement for account sign in etc. when I agreed to these and signed in on computer I went back to smart hub on tv and signed in. Lo and behold Tv Plus came back on without any issues and no more server error connections!!! Very simple once I finally figured this out 🙄. I hope this helps all of you out there with this problem. Peace out ✌🏻
I called the 800 number and the agent had me go to settings, general, Network settings, network status, DNS Settings changed to manual and gave me a DNS server number... mine was 4221 not sure if it's a universal code... then clicked enter and backed out.... Then a soft reset I held the Power button until the tv went off then on... i did have to turn the tv on again and try the soft reset cause it didn't work the 1st time.. After that the apps store opened and i downloaded Disney+
