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Original topic:

Can't send MMS text on Galaxy phone

(Topic created: 03-12-2021 12:24 PM)
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Jeybo
Asteroid
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Samsung Apps and Services

I recently got a s21 ultra with AT&T service. I am unable to send picture texts via MMS. Any suggestions? 

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user751201tmO21
Honored Contributor
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Samsung Apps and Services
Check this setting under Chat Features

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Black Hole
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Samsung Apps and Services

is your wi-fi calling on?

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Jeybo
Asteroid
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Samsung Apps and Services
wi-fi calling is turned off
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Solution
SamsungRei
Community Manager
Community Manager
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Samsung Apps and Services

Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439 If the MMS is still not working, you will need to follow up with your service provider for additional troubleshooting.

If the carrier is unable to resolve this in addition to the troubleshooting, the phone will need to be evaluated by a certified technician.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html 



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do it via link share then quality is better also and works on samsung and apple
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