The screen brightness can not be changed. Neither in the settings, nor on the buttons. All updates are installed. Graphics and monitor drivers are also up to date. Is this problem known? What else can I do?
Now I cannot even see that it is turned on due to the blank screen on power up. I see a flash of green like the display is burned up. I have no idea how to fix this other than smashing it with a sledgehammer.
Thank you for reaching out. I would recommend a service repair. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2
Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Brightness controls etc. may not function correctly until you update the Samsung Firmware, see "Patch, Others (Intel CPUs Software Update) ver P14HAB" via the Support Page for model SM-W700NZWATGY.
