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12-02-2021 08:06 AM (Last edited 06-02-2023 04:25 PM by SamsungAl ) in
Washers and DryersModel: DV42H5000EW/A3
Ser#: <HIDDEN>
Our dryer keeps running at the 1-minute mark, keeps heating, clothes get pretty hot. Replaced control panel already due to selector not working, problem continues. Replaced moisture sensors...problem continues. Any suggestions would be appreciated!
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12-02-2021 01:43 PM in
Washers and DryersHello, I am so sorry to hear about the concern with the dryer not stopping after the timer has reached 1 minute and will assist as best as possible. I located this troubleshooting article I would advise reviewing here- https://www.samsung.com/us/support/troubleshooting/TSG01001990/. If the reset of the dryer does not correct the issue as stated we recommend having a technician service the unit. You can contact a local provider within the area here https://www.samsung.com/us/support/service/ for service options or send a private message https://bit.ly/3p4UuiW with the following information for service review options through Samsung.
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