My wife has hated this washer since we got it. Sometimes it works correctly but most often not. It runs on and on with rinse and spin for hours. I have to shut it off and usually put it on the quick wash setting to get it to finish. I saw in your notes that there might be air in the lines. No air! Also reset the machine by unplugging the power and holding the start/ pause button for ten seconds. Neither fixed this issue. She wants it thrown in the ditch but as a life long mechanic I'm sure there must be a cure? Is there any recalls on this washer on this problem? Is there a fix for this issue? Thanks, Frank Ward
My washer will not complete a cycle. On a normal load it gets to the spin cycle, sounds like it starts to spin, then stops and the time goes back up. It does this over and over. I tried to run self-clean and that won't even complete.
@ userU7ukS9yqBN I would be happy to investigate this. Please drop a private message Here with the serial number of the unit as well as if there are any errors when it cycles through?
I too am seeing this issue and would appreciate any help possible on troubleshooting it. My serial number is: [edit]/ Model number: WA50K8600AV/AA. Thank you for your time. The only error that was seen was a 5C. I referenced this as a possible clog. I was able to drain the lines and check for any blockages. I put everything back together and ran the spin cycle. It ran through the cycle and drained the excess water left in the tub, but with 1 min left restarted the cycle and moved up to 24 minutes left and began the rinse cycle again. I attempted a self clean and it appeared to start that but could not finish it. Not sure what could be wrong at this point.
