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11-13-2019 07:27 AM (Last edited 02-18-2021 01:57 PM by SamsungAdam ) in
Galaxy BudsHello,
I'm having issues connecting the buds to the wearables app.
The buds will connect to my phone via blue tooth and I'm able to hear music. The issue is when I open wearables and try to connect to adjust ambient sound, equalizer, etc...it will not show a connected status. Status remains "Disconnected from earbuds".
I've cleared the cache on my bluetooth, uninstalled and reinstalled wearbles, and still i have this problem.
What am I doing wrong or are the parts faulty?
Phone: Samsung S9+
thanks,
JDID
Solved! Go to Solution.
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01-06-2021 01:39 PM in
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01-06-2021 01:55 PM in
Galaxy BudsWith that performed to no avail, I would recommend getting your device in the hands of a technician to evaluate and your device. I would be happy to look into service options for you, could you please provide me with your model and serial number for your buds in a private message to do so? https://bit.ly/2SUXRar
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03-24-2022 08:49 PM in
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10-11-2022 10:56 AM in
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