I have been having the same issue for the last 7 days. My Galaxy buds will not charge while in the case unless the case is charging. The galaxy buds charging case light indicatos will always stay on no matter what,
I have the same issue only difference is my buds will charge but the case has to be plugged in the minute I unplug it they stop charging but the led stays on slowly draining the case battery
My case's battery was dead so I connected it to charge it (original cable and all). My earbuds where inside. When the led turned green I disconnected the case. However, the green light has been on ever since (about 20 hours now). I used my earbuds for a while and then left them inside the case for a couple hours. When I put them back on I noticed they were not charged. I left them inside the case overnight (12 hours aprox). The green light in the case is still on and the earbuds didn't charge (L: 55%; R: 45%). This is the second time this happens to me. Last time I had to wait until the case's and buds battery ran dry and then re-charged them. They worked normally after that... until now.
Hey @userSDMqlmSBUs Will you please send a private message with the model code and serial number of your buds so I may look into this further? http://bit.ly/2XERsky
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I am having similar issues, but my case will not charge at all, original cable and all. The red light will not even come on. I tried the power share with my phone and a Qi pad and the red light will come on, but it will not charge (kept on there for a few hours). I have not even had these a year. Is this covered under warranty? Or what do I need to do?
