Since the last firmware update the bluetooth connection to my buds is terrible. It starts to get choppy as soon as I put my phone in my pocket. If I old the phone behind my back it goes away completely. This performance is just unacceptable
I have the same issue. As soon as i place the phone in my pocket, the connection gets very choppy. Samsung replaced the first pair i received and the new pair is no better. I have updates all software on my Note 8 and buds. Just a terrible problem for someting that was suppose to be so good. Would love my money back!
I have my second pair of galaxy buds, with the first pair I had my NOTE8 every time somebody call me they can never hear me at all, with my second pair I bought the NOTE 10+ PRO 5G, and I have the same issue . Nobody can ever hear me talking, so I use them only for listening music and videos
Has there been an actual solution for this? I have horrible Bluetooth connectivity between my buds and my Samsung galaxy s8, but the buds work perfectly with my work iPhone. It is obviously something between the two Samsung devices.
Nothing described in this topic fixes the issue really.
The crackling of sounds only appears when the phone is in my pocket while walking. When I take it out the issue's much less. I'm using a Oneplus Nord and Galaxy Buds +.
What didn't work for me:
Updating firmware on phone and Buds +
Resetting Buds +
Clearing Cache in apps where the issues where (including Wearable App)
Clearing all background apps (although this helped a bit)
As you can imagine this is incredibly annoying when you're buying expansive headphones for (mainly) walking activities.
Samsung, please look into this and come up with a software update solution!
This product is junk and Samsung support was useless. I have the same issue. No connectivity when phone is on your pocket rendering the product useless.
