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08-20-2020 05:48 PM in
Galaxy Note PhonesSolved! Go to Solution.
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10-19-2020 04:14 PM in
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10-22-2020 01:20 PM in
Galaxy Note PhonesI just upgraded from the S20 Ultra and the battery life on it is awful.
Went from 20% out of the box to 0 in about 3 hours just installing and updating apps. Same process on my S20 Ultra 3 months ago and it took well over 6 hours to drain.
VERY DISAPPOINTED!!!
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11-06-2020 09:30 AM in
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12-29-2020 05:47 PM in
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02-01-2021 09:54 PM in
Galaxy Note PhonesI just got mine 4 days ago, and the reason why I bought is because my Note 5 has battery issue. Now, both have no difference. I am a heavy user and had Note 3 and Note 9, I never had such bad experience on the battery. I bought it for the same reason - 4300 mah according to the specs. But it's like 2k mah!
So far, I haven't found any solution.
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02-21-2021 10:24 AM in
Galaxy Note PhonesI wouldn't have to charge my phone for two or three days...until yesterday. Now I all of the sudden have to charge it twice a day!! I didn't even touch it for an hour and a half and it went down 18%!!! After work I was at 50% and I am only at work for 6 hours, during which I rarely even check my phone.
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02-21-2021 11:17 AM (Last edited 01-18-2023 01:16 PM by SamsungRei ) in
Galaxy Note PhonesSome things that can help with Battery optimization, if you're just having a battery draining issue, is the following:
Get the most out of your battery: https://www.samsung.com/us/support/answer/ANS00078987/
You can also try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001388/
If you're receiving an overheating message check out the following link:
https://www.samsung.com/us/support/answer/ANS00076952/
If you've tried troubleshooting above, when it comes to problems overheating or exorbitant drain to the battery, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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