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Original topic:

Preorder Feedback, Orders, shipping, etc.

(Topic created: 07-15-2024 08:12 PM)
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Martion
Constellation
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Galaxy Ring

if you guys decide to introduce the product be sure you are well prepared as apple is.

You introduced the ring today, I wanted to order it and boom, website glitches after glitches, then sizing kit is out of stock, and there is no info how to measure to find the correct size, shame shame. support chat doesn't have any idea how to measure  it either, at some point they say "come back later" ...WOW

I would call that product introduction a disaster !

323 Replies
meself
Supernova
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Galaxy Ring
Oh would think it would updated by now but with pre orders things can get slowed
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Robin621k
Honored Contributor
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Galaxy Ring
Go to your account on Samsung site or the app and check my orders to see if it is there.
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Beastkilla
Halo
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Galaxy Ring
Update, I called samsung, and apparently, the order didn't even go through. Affirm approved my loan, but it never made it to samsung. So now I have to call affirm in the morning and find out what happened. I re ordered on the phone, and I got the confirmation right away.
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GaryB82
Legendary Samsung Care Ambassador
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Galaxy Ring
- Ordered - Watch 7 Ultra, Ring, and Buds 3 Pro

- Date ordered: July 10

- Ordered from : Samsung.com

- Trade-in info - Trading Galaxy Watch 5 Pro

- Estimated delivery date: July 24th


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bill-e
Epic Samsung Care Ambassador
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Galaxy Ring

- Date ordered: Jul 10

- Where did you order from (samsung.com, carrier, retailer, etc.): Samsung App

- Unlocked or Carrier variant: LTE

- Model, storage capacity, Color: Watch 7 Ultra

- Did you trade-In: Watch 5 Pro

- Estimated delivery date: July 25

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
bill-e
Epic Samsung Care Ambassador
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Galaxy Ring

I was at Verizon today picking up an iPhone for my wife and they had a Fold 6 on display.  It is sweet and I'm glad I pre-ordered one! 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
CedBo738
Cosmic Ray
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Galaxy Ring
Just received a email from Samsung saying my watch will be delivered on the 31st.
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Imc87
Cosmic Ray
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Galaxy Ring

Still no updates for me. Really upset with samsung and their poor way of handling this

CedBo738
Cosmic Ray
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Galaxy Ring
Have you checked lately?
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nenohyop
Cosmic Ray
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Galaxy Ring
@PsycoP Curious, did you receive your watch yet?
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