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ā07-10-2024 03:22 PM (Last edited ā07-22-2024 05:40 PM by SamsungRei ) in
Galaxy Ringif you guys decide to introduce the product be sure you are well prepared as apple is.
You introduced the ring today, I wanted to order it and boom, website glitches after glitches, then sizing kit is out of stock, and there is no info how to measure to find the correct size, shame shame. support chat doesn't have any idea how to measure it either, at some point they say "come back later" ...WOW
I would call that product introduction a disaster !
Solved! Go to Solution.
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ā08-02-2024 09:36 AM in
Galaxy RingPlace an order for the Galaxy Ring using a promo code and additional discounts. Received the sizing kit. Identified the size needed. Go to my orders that the size I need (13) is out of stock - no ETA. Then I get an email from Samsung saying if I don't select my size and submit the order by 8/14, my order will be automatically cancelled. Talked to CS and the best response I got was to just let the order get cancelled and place another order once it becomes available. What about the promo code I used? Was told "we" can take care of that later. CS couldn't even provide an ETA on when they'll be restocked.
Understand they are in high demand, but for CS not to be able to extend or stop the automatic cancel due to the size being out of stock and not being able to select the size to submit the order, just bad and frustrating. Even more frustrating they couldn't even provide an ETA. š¤¦š¤¦š¤¦š¤¦š¤¦š¤¦š¤¦
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ā08-02-2024 05:24 PM in
Galaxy Ring- Mark as New
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ā08-02-2024 06:47 PM in
Galaxy RingNow, they are going to refund the money. What about the promo code for the next order ?
CS told me they are going to send out a promo code of $45 after the call end. No email received.
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ā08-02-2024 08:34 PM in
Galaxy Ring- Mark as New
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ā08-05-2024 01:28 AM in
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ā08-12-2024 12:28 PM (Last edited ā08-12-2024 01:55 PM by SamsungJustin ) in
Galaxy RingAnyone know or hear when Sammy will be restocked with the rings? I want a black one can't find any to save my behind!
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ā08-12-2024 12:41 PM in
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ā08-12-2024 01:36 PM in
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ā08-13-2024 10:45 AM in
Galaxy RingMy phone doesn't respond to my pictures on phone it keeps saying pictures don't support the format how do I change the format
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ā08-13-2024 04:15 PM in
Galaxy Ring