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Few questions regarding my phone

(Topic created: 07-29-2023 04:05 PM)
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menisam
Cosmic Ray
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Galaxy S21

I went to the settings -> about phone

1. phone number - unknown.  why?

2. model name - I can google, but model code - nothing comes up, why? (SM-G990ELGGSKA)

3. IMS registration status is not registred - why and what is it (I read on google some protocol but what does it practically do)?

4.  if I registed a device in the account, does it mean it is registed for all purpouses or do I need to do something more?

5. is it normal my phone is next to the router and have 107-113 dbm and 30 asu google suggest I have just one or two connection lines, but it shows strong signal and I hear call well, so what's going on? or maybe it's the sim fault?

6. I have "Your account doesn’t have a password because it was created using your Google account. Set a password now to secure your account." - message, they say they sent me an email, and i follow it and put each time a new password, but the message to register the password doesn't change no matter how many times I have changed the password

thank a lot!!

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menisam
Cosmic Ray
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Galaxy S21

i rest the password from there too. 

maybe what you suggested in the past about removing accounts through my phone will work, but it has a warning about losing information so i prefer not to for now...

weird part is that in edge and incognito it didn't happened. anyways for now i let go

 

but notice i still don't know how to see warranty after clicking support. 

thanks!

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user_ams007
Samsung Care Ambassador
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Galaxy S21
I am not sure why you are having trouble with the password settings let us look into that As for Your phones warranty open up Members app and tap on the Support button and it will show your phone and warranty information. your phone should be on the Top of the menu Screenshot_20230812_171301_Samsung Members.jpg
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menisam
Cosmic Ray
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Galaxy S21

support has a manue with FAQ, quick help etc....

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user_ams007
Samsung Care Ambassador
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Galaxy S21
On the Top of the page you should see your device listed, under my productsScreenshot_20230812_173856_Samsung Members.jpgScreenshot_20230812_173913_Samsung Members.jpg
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menisam
Cosmic Ray
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Galaxy S21

yes there is such a thing, but no warranty line

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user_ams007
Samsung Care Ambassador
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Galaxy S21
If you tap on your device and scroll down to the bottom it will show your phones warranty information
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user_ams007
Samsung Care Ambassador
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Galaxy S21
On the bottom of the page Screenshot_20230812_181553_Samsung Members.jpg
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menisam
Cosmic Ray
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Galaxy S21

it shows specification and then a paragraph on battery capacity. but thanks a lot for all your efforts! 

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user_ams007
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Galaxy S21
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menisam
Cosmic Ray
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Galaxy S21

that's for Americans. I'm in the middle east. I wish there was such a good service here