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‎04-08-2024 08:07 AM (Last edited ‎04-08-2024 08:34 AM by SamsungRyder ) in
Galaxy S23After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint.
Solved! Go to Solution.
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‎04-07-2024 10:43 AM in
Galaxy S23- Mark as New
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‎04-07-2024 10:47 AM (Last edited ‎04-07-2024 10:48 AM ) in
Galaxy S23from the communication I have had with them and from what I've seen from others then I don't think so. Just hoping enough people are effected by this that maybe an independent company steps in and tells them they need to fix it. There will be people like you who had the good intention of buying an OEM but even still it seems highly illegal for them to purposely break our phones with an update. I remember the apple slowing down phones saga and I'm sure they got held to account.
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‎04-07-2024 10:48 AM in
Galaxy S23- Mark as New
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‎04-07-2024 12:32 PM in
Galaxy S23- Mark as New
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‎04-08-2024 02:50 PM (Last edited ‎04-08-2024 02:52 PM ) in
Galaxy S23None of these workarounds will work until the update is properly patched. My S23 Ultra has been useless since the 6.1 update. This is a serious safety issue if the only way you can access your phone is via the Pen. If someone is in an emergency (either trying to take a call or make it and they only have one free hand, etc.) What a horrible experience. Of course my S23 Ultra is just out of warranty and still owe on it so it would be nice to get a couple more years out of it. Samsung, you need a patch for this 2 weeks ago as soon as it was released.
Can a Samsung rep please let this forum know when the update will be patched for the touchscreen and many other issues?
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‎04-09-2024 12:24 AM in
Galaxy S23Good luck getting a rep to respond to that they've really ****** us on that update. Seems from responses I've seen people post that samsung have basically just said buy a new phone and it's our fault for not having an OEM.
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‎04-08-2024 02:56 PM in
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‎04-08-2024 03:36 PM in
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‎04-03-2024 01:12 PM in
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‎04-03-2024 01:42 PM in
Galaxy S23Haven't seen any info about a possible fix posted yet. Sorry you're having that issue.