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04-08-2024
08:07 AM
(Last edited
04-08-2024
08:34 AM
by
SamsungRyder
) in
After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint.
Solved! Go to Solution.
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04-12-2024 05:53 PM in
Galaxy S23- Mark as New
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04-12-2024 05:58 PM in
Galaxy S23- Mark as New
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04-12-2024 07:25 PM in
Galaxy S23Same issue here, lost touch screen after the Samsung update UI 6.1. Important to note I had my screen replaced, it should not be an excuse for Samsung f..up.
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04-15-2024 10:03 AM in
Galaxy S23Not that anyone needs confirmation at this point, but I put back in my old, cracked screen and the touch came back so it's 100% 3rd party screens. The company I bought my 3rd party from is accepting returns and will replace with a new batch that apparently works...so it's fixable.
With that said, Samsung not commenting on this is unacceptable.
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04-15-2024 01:27 PM in
Galaxy S23- Mark as New
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04-16-2024 04:08 PM in
Galaxy S23- Mark as New
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04-16-2024 06:40 AM (Last edited 04-16-2024 06:42 AM ) in
Galaxy S23- Mark as New
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04-16-2024 09:15 AM in
Galaxy S23yeah it is not google! my screen has not worked since the update only my spen works and its so frustrating trying to use it 24.7!! & like u said some apps u can only use ur fingerprint . and I installed the "update" after the 6.1 installed and it did not fix 1 thing... 😞 SAMSUNG have you figure out a fix?
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04-16-2024 05:32 PM in
Galaxy S23- Mark as New
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04-16-2024 06:21 PM in
Galaxy S23Let me know what they say
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