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‎04-08-2024 08:07 AM (Last edited ‎04-08-2024 08:34 AM by SamsungRyder ) in
Galaxy S23After the update my touch screen will not work unless I use the Spen. Samsung made a comment blaming it on Google?? But I've heard from other people it's been an issue for a couple of years so I'm curious on when they plan to fix it because this is ridiculous, I have some apps where I can only log in with my fingerprint.
Solved! Go to Solution.
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‎04-10-2024 04:38 PM in
Galaxy S23T his issue has been a problem for a week yet Samsung is still offering the 6.1 update as I did it this morning and now my touchscreen doesn't work. Better hope no one dies because they couldn't call 911.
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‎04-11-2024 02:16 AM in
Galaxy S23Exact same thing happened to me..all I hear is that the fix is coming. So aggravating using a stylist to operate my phone!!!!
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‎04-11-2024 03:20 AM in
Galaxy S23the only way to fix the problem is replacing the screen with the original the aftermarket screen is not recognized with the new upgrade
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‎04-11-2024 09:41 AM in
Galaxy S23I had to pay $320 for them to replace my screen because of this update. Completely ridiculous as it was not my fault
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‎04-11-2024 09:59 AM in
Galaxy S23- Mark as New
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‎04-11-2024 03:47 PM in
Galaxy S23We got some date for update on the 6.1 ???
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‎04-11-2024 03:58 PM in
Galaxy S23Some people have already got it by the looks of but don't look like it's fixed the issue for aftermarket screens
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‎04-12-2024 10:44 AM in
Galaxy S23I have the same Problem and an original Screen, nothing helps 😞
There were 4 Updates to the Google App and one System Software Update. They didnt solve my Problem.
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‎04-12-2024 10:55 AM in
Galaxy S23So just got the updated new version of 6.1 and surprise surprise. Touchscreen still not working. Basically samsung saying that this is an issue they aren't going to address. Insurance job and a move over to apple it is
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‎04-12-2024 11:12 AM in
Galaxy S23