Looks like my Bluetooth decided it is a grown up and decides when to and to not work. In my 35 minute drive my bluetooth has disconnected and reconnected over 10 times. I don't know what this update did but it seems to have ruined a lot of people's ability to maintain a healthy constant Bluetooth connection.. my headphones will be playing music and all of a sudden they disconnect, transparency mode cuts on and than back off when it reconnects to my phone. I've tried 3 different headphones/devices and each one reproduce the problem.
Hello, We understand how frustrating it is for the Bluetooth to continuously connect and disconnect. A couple of things we recommend after updating your phone is to clear the cache partition and repair the apps through the recovery menu.
To get to recovery mode:
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)
If the phone is unable to maintain a Bluetooth connection after all troubleshooting is complete, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or contact customer support at 1-800-726-7864.
W e. You do don't get so you throw your headphones shattering the case because you thought it was your 100 dollar headphones not your phone. No fix for it yet
The headphones still work case still charges so the headphones are still ok. But yeah the Bluetooth thing sucks because I use it to hook up to the truck when I'm driving(I drive for a living) but I can't even do that now because it won't stay connected to the truck. Thankfully I have an aux cord I guess.
Hello, We understand how frustrating it is for the Bluetooth to continuously connect and disconnect. A couple of things we recommend after updating your phone is to clear the cache partition and repair the apps through the recovery menu.
To get to recovery mode:
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)
If the phone is unable to maintain a Bluetooth connection after all troubleshooting is complete, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or contact customer support at 1-800-726-7864.
