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Original topic:

Samsung internet missing from Galaxy watch 5 and is no longer in the store

(Topic created: 12-10-2022 07:25 AM)
LenaCheney
Comet
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Galaxy Watch
Please help I am so frustrated. I got my replacement galaxy watch 5 and when setting it up there is no way to install the samsung internet browser! I have it on my watch 4 and the watch 5 I exchanged but I couldn't get it on the new one. I deleted it off my watch 4 to see if i could put it back on and same thing it's not there! With? Anyone know whats going on?
Edit: a few people said to look in the store. I did and it's not there that's the issue. I know it should be there but it isn't. I thought it was my watch 5 that was the issue so I deleted it off my watch 4 that I had it on and there was once again just like my watch 5 not listed anymore in the store to download 
 
 
 

 

 

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bill-e
Samsung Care Ambassador
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Galaxy Watch

@LenaCheney  @Anonymous 

I uninstalled/reinstalled the Wear app and it forced an update.  Now Samsung Internet is present and in the Play Store. 

 

 

Screenshot_20221219_135409_vending_1.png

 

 

 
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Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor

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14 Replies
LongHiker
Legendary Samsung Care Ambassador
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Galaxy Watch

@LenaCheney Try this:

  1. Open the Galaxy Wearable app
  2. Ensure that your GW5 is selected
  3. Scroll to the bottom and click on Store
  4. Click in the search bar and search for "internet"
  5. Click on Samsung Internet Browser
  6. Click on Install
LenaCheney
Comet
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Galaxy Watch
I did do that it isn't listed in the store anymore. I attempted to look for samsung, samsung internet browser, and browser and it's not there
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preciousl
Astronaut
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Galaxy Watch
Store
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LenaCheney
Comet
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Galaxy Watch
I did look. It's not in the store anymore that's the issue
userqUpCiDFY1A
Asteroid
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Galaxy Watch
I just got a new Galaxy Watch 5 and I have the same problem. It's not in the store. I'm really frustrated with this.
LenaCheney
Comet
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Galaxy Watch
Ya i don't understand it because on my previous watch 5 and watch 4 it would say apps on your phone and list samsung internet to download and now it isn't there and i can't find it either. Like I said I deleted it off my watch 4 (it was installed on there) and I can't get it back. It makes no sense
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MarvinX
Comet
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Galaxy Watch
GOOGLE IS MAKING IT THEIR OWN!
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bill-e
Samsung Care Ambassador
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Galaxy Watch

Samsung Internet came installed on my new Watch 5 pro. 

Try clearing the data cache on the Wear App and then Force Stop it, and reopen it.  I'd reboot the watch as well. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
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LenaCheney
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Galaxy Watch
If you end up having to reset your watch for any reason can you let me know if it's installed still after the reboot?
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