Ok, not a good start on this brand new watch, so far it has overheated, I will get a notification when it feels like getting a notification, If you want to use samsung pay you have to set a pin or pattern, so everytime you use your watch, you have to unlock it, not just when you use pay, not good! Won't get emails unless you go through outlook, **bleep**, so this is a samsung watch running google, but there is no samsung email, or gmail?? hmmmmm......there doesn't seem to be much help anywhere about these issues, I haven't sent my watch 3 in yet for the trade in deal, and its looking like im going to keep the 3 and send this new one back, I've been using samsungs watches since I bought the frontier, and never had issues until THIS watch. Not a fan so far. Maybe in another year once they get it running like it should.
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Maybe try unpairing/reseting and go through the pairing/setup procedure as though it were a new watch and see if that resolved the issue?
The mail issue may be a waiting game. You would have to think they would add Samsung Mail and/or Gmail at some point?
I understand how frustrating this can be. Here are some troubleshooting steps you can try to get the notifications working. https://thedroidguy.com/samsung-galaxy-watch-not-receiving-notifications-from-phone-anymore-1096117
Also, be sure you are wearing the watch correctly. https://www.samsung.com/us/support/answer/ANS00084602/ The watch should be placed approximately 1 inch above the wrist.
If the notifications are still not working after completing all of the troubleshooting, Submit an error report after replicating the issue
Galaxy Wearable app > Go to menu (top left 3 lines) > Contact us>> Error reports
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.