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Original topic:

Watch4 classic view message on phone

(Topic created: 08-15-2023 07:07 AM)
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H2osw
Asteroid
Options
Galaxy Watch
For some reason my samsung watch isn't showing messages anymore. The notification just says to view it on my phone. Is there a way to allow the watch to view the messages again? I'm using the Samsung messages app. 
4 Replies
chitty
Astronaut
Options
Galaxy Watch
Make sure the app notifications are turned on for the watch
DarkLordToby
Astronaut
Options
Galaxy Watch
I second @chitty 's suggestion. I had a similar situation. Apparently after the last update it turned that setting off for some reason
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H2osw
Asteroid
Options
Galaxy Watch
I've double checked notifications everything looks fine, but my messages notification just says to view it on the phone. I rebooted the phone and watch but that didn't fix it either.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Hi all, thanks for reaching out. I am sorry to hear the notification settings doesn't help view the texts on your Watch. Have you tried restarting the Watch? You can also try a factory reset: https://www.samsung.com/us/support/answer/ANS00084702/

You can also try resetting your Bluetooth settings on your phone: https://www.samsung.com/ca/support/mobile-devices/reset-bluetooth-settings-on-your-galaxy-phone/
Check for updates for the Wearables app as well.


If the troubleshooting is not helpful, the Watch will need to be evaluated by a certified technician. For service in the U.S., you can take the Watch to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the Watch in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html







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