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06-17-2020 01:28 PM (Last edited 06-24-2020 08:33 AM by MsBri1 ) in
Home Theater...it was working fine last night.
Solved! Go to Solution.
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06-24-2020 05:16 AM in
Home Theateri have the same issue..
last monday i contacted Samsung Support.. did not told me anything about a known issue..
as result.. i had to buy a new one.. and now i read this..
i can't believe it.. .. i still have the device.. but i almost put it in the trashcan..
Samsung, please fix this as soon as possible.. a lot of people are spending money for a new device..
i expact a good sollution on this issue and compansation ..
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06-24-2020 07:25 AM in
Home TheaterMy HT-J5550 also stopped working.
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06-24-2020 07:40 AM in
Home TheaterHi. I have the same model, and although mine is doing loops and doesn't respond to any other command, it actually responded to the eject button of the remote control and I was able to recover my disc. I hope it helps.
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06-24-2020 07:50 AM in
Home Theatersame issue here with my 2 box . only 2 years maximum . If samsumg don't fix or replace box its the last time I buy any samsung equipment
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06-24-2020 10:39 AM in
Home TheaterAfter leaving the unit unplugged for a few minutes, plug it in and use the eject on the remote to try to retrieve your disc. Be quick! The drawer only stays open for a second. S ubsequent attempt may fail. Keep hitting the eject on the remote.
The drive can be removed and a gear manually spun to eject the disc, but this is not for the faint of heart.
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06-24-2020 11:25 AM in
Home TheaterI'm having the same issue with mine. Did Samsung just kill everyone's system all at once? Unreal
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06-24-2020 11:39 AM in
Home TheaterShe will never resolve this matter. It created an unsolvable problem. The device cannot load the system and therefore will not be able to load anything update. As far as it looks like a USB stick, the devices will not be able to load the update. In my view, only changing the devices would solve the problem. We need to disclose this to the press, to the media ... We will use #SamsungBDCyclingError
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06-24-2020 11:58 AM in
Home TheaterI prefer #SamsungBRDpieceoshaiteneverbuySamsungEverAgain
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06-24-2020 12:04 PM in
Home TheaterMost flashable devices have a way to force a reflash even if the system can't boot. That is our only hope.
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06-24-2020 12:05 PM in
Home TheaterI've already sent e-mails to several topo Tech websites, but none, to my knowledge, have picked this up yet.