So, I have two (or should I say had) two exact same models. They both started the boot loop issue within 24 hours of each other. Sounds like some pretty suspicious bullsh#t. Maybe Samsung did it on an update.
We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. We will post an update here on this thread when we have more information.
There is no solution here. Please do not give a false impression that a solution has been provided when it really has not. It is over a week now. The fact that Samsung has not acknowledged this publicly and given information about it is unacceptable. Please give us a real solution asap.
I own two Samsung Blu-Ray players. I rented a movie and it got stuck in a boot loop. Thought the unit was broken so I literally had to cut it apart with a saw to remove the disc so I could return it. Next day, had the same problem with my other player and the disc is still stuck inside. So, I destroyed one, and the other is useless. I really hope you can resolve this, and replace the first unit I had to cut apart to return the disc from.
